Terms of Service

The Privacy Policy explains how we handle personal information. It is part of these Terms. The Services are a marketplace. feat. is not the seller of a merchant's product, and feat. does not guarantee sales, approvals, or payouts.

1. Who is protected

"feat. Parties" means feat. Inc. and its officers, directors, employees, contractors, and agents. Limits on liability, disclaimers, releases, and your indemnity in these Terms protect the feat. Parties, not only the company. "You" means the person or entity using the Services. If you use the Services for an organization, you bind that organization, and "you" includes it.

2. The Services

feat. connects merchants with affiliates. A merchant lists a product, sets the price and the affiliate reward, and approves who may sell it. An approved affiliate receives a co-branded storefront and a trackable link. A buyer pays on that storefront. Stripe moves the money. feat. may add, change, or remove features, including rankings, charts, and tools that generate page copy or brand assets.

feat. provides software and payment facilitation. The sale of a product is between the buyer and the merchant. feat. is not the manufacturer, publisher, or seller of listed products, is not a party to that sale, and is not the employer, partner, or agent of a merchant or an affiliate. Rankings and charts are informational. They are not an endorsement or a promise of results.

Some pages were created before their owner claimed them. Claiming a page means you represent that you control the product and the brand on it.

3. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• Sign-in is provided through our authentication vendor. You are responsible for activity on your account and for keeping access to your email and devices secure.
• Information you give us must be accurate and current.
• We may refuse, suspend, or close an account, including for a banned email, fraud risk, or a breach of these Terms.

4. Merchants

If you list a product, you are the merchant of that product. You are responsible for the offer, the price, the description, the brand assets, delivery, customer support, and any refund you owe. You represent that you have the rights to sell the product and to use the name, images, and other materials you upload.

• You set the affiliate reward shown on the listing. Approving an affiliate is your decision. Until you approve, that person does not have an official storefront for the listing.
• You will not require an affiliate to hide the fact that they are paid, or to make a claim you cannot support.
• You are responsible for claims made in your listing and for instructions you give affiliates about what to say.
• You will honor the consumer-protection, advertising, tax, and product laws that apply to what you sell, including rules for subscriptions, events, and digital goods.
• Marketplace listing is optional. A private storefront is still subject to these Terms.

5. Affiliates

If you promote a product, you are an independent promoter. Nothing in these Terms makes you an employee, partner, or agent of feat. or of the merchant. Approval can be declined or withdrawn by the merchant or by feat.

• You may describe the product only in line with the listing and the law. Do not invent results, scarcity, reviews, or authority.
• A commission, free product, gift, or other benefit is a material connection. You must disclose it clearly and conspicuously, close to the endorsement, in the way the FTC Endorsement Guides require (16 CFR Part 255). A buried hashtag or a disclosure only on a profile page is not enough when the endorsement itself does not carry it.
• You will not bid on a merchant's brand name in paid search, spam channels, cookie-stuff, misattribute a sale, or use deceptive redirects.
• Your storefront uses the merchant's brand kit for that listing only. You do not acquire ownership of the merchant's brand, and you may not keep using it after approval ends.

feat. does not guarantee that a pitch will be approved, that a link will convert, or that a commission will reach any amount.

6. Buyers

You may check out as a guest. The product you buy is the merchant's. The description, license, delivery, and refund rules shown on the storefront and at checkout are between you and the merchant. These Terms cover your use of the site and the payment flow. Paying does not make feat. the seller.

7. Payments

Paid products are processed by Stripe. A charge is a destination charge to the merchant's connected account. feat. collects, as a Stripe application fee, the platform fee shown for that merchant and, when a sale is attributed to an approved affiliate, the commission the merchant set on the listing. The commission is then transferred to the affiliate when Stripe and the payout rules allow it. Stripe's own processing and payout fees are separate and are charged under Stripe's pricing.

The platform fee is the rate the Services show for that merchant at the time of the charge. It can change as that in-product rate changes. A change applies to charges after the new rate is shown. Completing checkout, or publishing a paid listing after the fee is shown, is agreement to those amounts for that transaction.

If you connect a Stripe account, payment services are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. By connecting Stripe, you agree to those terms. Stripe's acquirers and their contact details are listed in the Stripe acquirer disclosure. Payout timing, reserves, and identity checks are controlled by Stripe. feat. is not liable for a delay caused by Stripe, a bank, a card network, or a review of an account.

Subscriptions on a listing renew through Stripe until the buyer or the merchant cancels, on the terms shown at checkout. A feat. fee that is itself a subscription renews until you cancel in the product or by email. Cancellation takes effect at the end of the current period unless the checkout screen says otherwise. Fees already earned are not refundable except where the law requires it or these Terms say otherwise.

8. Refunds, chargebacks, and taxes

The merchant decides the product refund policy, presents it to buyers, and funds refunds of their product. feat. may submit or process a refund through Stripe when the merchant asks, when a card network or Stripe requires it, or when we reasonably believe the charge breaks these Terms or the law. If a refund or chargeback is granted, related platform fees and affiliate commissions may be reversed.

Chargebacks and payment disputes on a merchant's products are the merchant's responsibility. We may withhold, set off, or debit amounts from payouts to cover refunds, chargebacks, fees, and other amounts you owe the feat. Parties.

You are responsible for your own taxes, including income tax and any sales tax, VAT, or similar tax on products you sell. feat. does not give tax advice. Stripe may collect tax information from you under its own rules.

9. Your content and our intellectual property

You keep ownership of content you submit, including listings, brand kits, pitches, images, and page copy ("User Content"). You grant the feat. Parties a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt for formatting, and distribute User Content only to run, secure, and improve the Services. That includes building co-branded storefronts and sending content to vendors that power those features, such as payment, hosting, email, and AI providers. The license ends when the content is removed from the Services, except for copies we need to keep for backups, legal holds, fraud prevention, and records of completed sales.

You represent that you have the rights to grant this license, and that User Content does not infringe anyone else's rights. If you give us feedback, we may use it without restriction or payment.

The Services, including our software, design system, and the feat. name and marks, belong to feat. or its licensors. These Terms do not give you that intellectual property, except the limited right to use the Services as allowed here. You may not copy the product, scrape it to build a competing dataset, or use our marks except for the feat. badge the product places on a page.

If you believe content on the Services infringes a copyright, email sandeepkondury@gmail.com with the URL, a description of the work, your contact details, and a statement that you believe in good faith the use is not authorized and that the notice is accurate. We may remove material and close repeat infringers' accounts.

10. Acceptable use

• Do not break the law, or use the Services to defraud, phish, or mislead.
• Do not access another person's account or data without authorization.
• Do not scrape, probe, overload, or reverse engineer the Services except where the law forbids that limit.
• Do not send spam, or ignore opt-outs. Outreach and promotions must follow CAN-SPAM, TCPA, and similar rules that apply to you.
• Do not upload malware, or content that is unlawful, infringing, exploitative of minors, or harassing.
• Do not abuse the API, webhooks, or license checks. Keep API keys and webhook secrets confidential. Webhook signatures must be verified. Do not treat a license check as a source of buyer personal data. It is not.

We may investigate and we may remove content or suspend access when we reasonably believe these rules, the payment networks' rules, or the law require it. We have no duty to monitor User Content.

11. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FEAT. PARTIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY LISTING, STOREFRONT, RANKING, APPROVAL, OR PAYOUT WILL PRODUCE SALES, REVENUE, OR ANY OTHER RESULT. YOU USE THE SERVICES AT YOUR OWN RISK. SOME JURISDICTIONS DO NOT ALLOW THESE EXCLUSIONS, SO THEY APPLY ONLY AS FAR AS THE LAW ALLOWS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FEAT. PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, COVER, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY. THIS INCLUDES LOSSES FROM A MERCHANT'S PRODUCT, AN AFFILIATE'S PROMOTION, A BUYER DISPUTE, A FAILED PAYOUT, OR A THIRD-PARTY SERVICE SUCH AS STRIPE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE FEAT. PARTIES FOR ALL CLAIMS ARISING OUT OF THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE PLATFORM FEES YOU PAID TO FEAT. IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits do not apply to liability that cannot be limited under applicable law, including death or personal injury caused by gross negligence, or fraud. They are a fundamental part of the bargain. The Services would not be offered without them.

13. Your indemnity and disputes with other users

You will defend, indemnify, and hold harmless the feat. Parties from and against any claim, demand, loss, liability, damage, and expense (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content, listings, products, or promotions; (c) your breach of these Terms; (d) your violation of law or of a third party's rights, including intellectual property, publicity, privacy, and consumer-protection rights; (e) a dispute between you and a merchant, affiliate, or buyer; or (f) refunds, chargebacks, and taxes on your products or promotions. We may take exclusive control of the defense, and you will cooperate. You will not settle a claim in a way that admits fault by a feat. Party or imposes an obligation on a feat. Party without our written consent.

Disputes between users are between those users. To the maximum extent permitted by law, you release the feat. Parties from claims arising out of those disputes. If you are a California resident, you waive California Civil Code section 1542, which says a general release does not extend to claims the releasing party does not know or suspect to exist. You also waive any similar law.

14. Disputes with feat.

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law rules. The Federal Arbitration Act governs the arbitration agreement in this section.

Before filing a claim, you and we will try to resolve it informally. Email sandeepkondury@gmail.com with a short description. If it is not resolved within 30 days after we receive it, either side may start arbitration or, where allowed below, a court case.

Except for a claim that qualifies for small claims court, a claim seeking a temporary restraining order or injunction for misuse of intellectual property or unauthorized access, or a claim you opt out of under the next paragraph, you and feat. agree that any dispute arising out of these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association. The Consumer Arbitration Rules apply if you are an individual using the Services mainly for personal or household purposes. Otherwise the Commercial Arbitration Rules apply. The arbitration will be held in Wilmington, Delaware, or by video. The arbitrator may award any relief a court could award on an individual claim, and may award fees only to the extent the applicable rules or the law require. The arbitrator's decision is final, except for the limited review the Federal Arbitration Act allows.

YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AFTER YOU FIRST ACCEPT THESE TERMS by emailing sandeepkondury@gmail.com with the subject line "Arbitration opt-out" and the email on your account. Opting out does not affect the rest of these Terms.

CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND FEAT. WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. If a court finds the class waiver unenforceable as to a particular claim, that claim proceeds in court, and the rest stay in arbitration.

If arbitration does not apply, the state and federal courts located in Delaware have exclusive jurisdiction, and you consent to personal jurisdiction there.

15. Ending access

You may stop using the Services at any time. We may suspend or close access if we reasonably believe you broke these Terms, created risk for other users or the feat. Parties, or if we must do so to comply with law or with Stripe. Provisions that by their nature should survive do survive, including sections 7 through 14 and this sentence. Ending access does not cancel amounts already owed, and does not by itself refund a completed sale.

16. Other terms

• We may update these Terms. We will change the date above. If a change is material, we will also post a notice on this page or email the address on your account. Continued use after the effective date is acceptance of the revised Terms. If you do not agree, stop using the Services.
• If a provision is unenforceable, the rest remain in effect. A failure to enforce a provision is not a waiver.
• You may not assign these Terms without our consent. We may assign them, including in a financing, acquisition, or sale of assets.
• These Terms, together with the Privacy Policy and the fees and product terms shown in the product at the time you act, are the entire agreement between you and feat. about the Services. They replace earlier terms dated before September 29, 2026.
• There are no third-party beneficiaries except the feat. Parties and Stripe to the extent Stripe's own agreements say so.

17. Contact

feat. Inc., Austin, Texas. Questions about these Terms: sandeepkondury@gmail.com.